If you have trouble logging in (i.e. the website reloads without any error message) you can try the following hints:
- Issue a password reset
In order to do so, the login screen offers a password reset link below the login form (see figure below). Alternatively follow this link.
You need to specify the email address which is known in our system for the email to be sent out. - create a ticket
If a password reset does not help, please contact us via this Helpdesk system
